Refund Policy

Because our products are digital accounts and license keys delivered instantly, all sales are final once the product has been delivered (credentials shared or key activated). This is standard practice across digital sellers in Pakistan.

1. When you CAN get a refund or replacement

• Non-delivery - you paid but never received your account/key.
• Invalid credentials - the account or key does not work at delivery.
• Service failure within warranty - if a shared account stops working during its warranty period and we cannot fix or replace it.

In these cases we follow a simple order: fix first, then replace, then refund.

2. How to claim

Contact us on WhatsApp within 48 hours of delivery. Tell us your order number and what went wrong. Claims raised after 48 hours will be handled at our discretion.

3. Partial refunds

If a subscription stops working mid-period and cannot be replaced, your refund is calculated as: (remaining days ÷ total subscription days) × price you paid.

4. Refund method and timing

Approved refunds are sent via JazzCash, Easypaisa, or bank transfer within 7-15 working days.

5. What voids your warranty and refund

• Changing the account password or email
• Sharing your credentials with anyone else
• Logging in from excessive devices or locations beyond your plan’s limit
• Violating the service’s own terms (which gets the account suspended)

6. Change of mind

We do not offer refunds for change of mind after delivery.